Here, this post is written for you to fix a laptop black screen (2 cases) to run the computer smoothly. This post will introduce 4 ways to back up files with ease. When i got the laptop back from dell the first time after this issue the problem was still their. In the following section, we'll show you many steps to help you troubleshoot and fix the black screen problem on your Windows 10 device. Instead of troubleshooting the old account, you should refer to this guide to transfer your files, link your user profile with a Microsoft account, and delete the old account. Sometimes, for a laptop, if the power itself has a problem, it is possible that the screen goes black even though plugging in an external power supply. Microsoft Flight Simulator's long-awaited VR mode is finally being released in the very near future and it comes with one huge surprise, too! And perhaps it is the liquid crystal display that leads to the issue laptop screen keeps going black. If the video driver isn't working properly, you can uninstall it in Safe Mode, and then let the operating system reinstall the driver automatically in the process of a restart. Closing and reopening the lid turns it back on, sometimes for the rest of the time my computer is on, sometimes just for a few seconds. Right now, it is time for you to fix the random laptop black screen problem after you have backed up or saved your important data. An unexpected black screen can happen on Asus, Lenovo, HP or Dell laptops in a number of scenarios in Windows 10, which may stem from hardware issues and logical faults - for example, a connection problem with your display, power supply, hard disk, internal memory, graphics card, virus attack, mistaken operations, software incompatibility and more. To stop the RunOnce process, use these steps: If the RunOnce process was causing the problem, you should be able to start using your device normally. ", Important: Back up Important Files before Troubleshooting Black Scren, Fixed - Screen Goes Black Randomly Windows 10/8/7, Here Is the Way I Fix Black Screen Error When Booting Windows, How to Back up Files on Windows 10? I would like to receive mail from Future partners. If the Windows can boot up, perhaps the internal power is corrupted. I couldn't find a time pattern or an action that causes it. To disable high contrast on Windows 10, while in safe mode, use these steps: Turn off the high contrast toggle switch. Quick tip: You can also use the Ctrl + Alt + Del keyboard shortcut and then click the Task Manager button. In this article, we will go through all the reasons as to why this issue might occur on your computer. I have a Toshiba Satellite laptop and when I'm on it, the screen goes black at random times. If Windows is responsive, a short beep will sound and the screen will blink or dim when Windows attempts to refresh the screen. Connect the external monitor to the external display interface of the laptop, restart Windows OS and see whether the external display can work normally. (You'll need to repeat the steps four times to allow cycling through all the possible modes.). Sometimes, you may see a black screen as a result of Windows 10 losing its connection with the display. Here Are What You Should Do! If you haven’t installed antivirus software on your laptop or the installed program isn’t powerful enough to block the viruses or malware, viruses may attack your laptop. On Windows 10, one of the most annoying problems you can stumble upon is a black screen, because you won't see an error code or message printed on the screen to get a hint on where to start troubleshooting. On tablets (such as Surface Pro), you can wake up the screen pressing the volume up and volume down buttons simultaneously three times quickly. Copyright © 2020 MiniTool® Software Limited, All Rights Reserved. Click Restart. Monitor Randomly Going Black. Here, your purpose is to back up files before fixing the random laptop black screen, so you need to manually choose what you need to back up. After you complete the steps, repeat the instructions for every item until figuring out the app causing the black screen. Cyber Monday may be over but these Cyber Week deals are still alive. How to Fix Random Black Screens: Advanced Troubleshooting Options to Try. Case 1: Hardware Issues Cause Screen to Get Black Randomly. Let us know in the comments below. To roll back a device driver to an earlier version on Windows 10, use these steps: Right-click the graphics card, and select the Properties option. Next: Fix black screens using desktop access, Next: Fix black screens using System Restore, Next: Fix black screens with an update rollback, Next: Fix black screens during installation, How to fix black screen troubleshooting connection problems on Windows 10, How to fix black screen with desktop access on Windows 10, How to fix black screen using safe mode on Windows 10, How to fix black screen using System Restore on Windows 10, How to fix black screen rolling back to previous version of Windows 10, How to fix black screen during installation of Windows 10, bootable USB flash drive to install Windows 10, Windows 10 on Windows Central – All you need to know. To restore a computer to an earlier time to fix the black screen problem, use these steps: After you complete the steps, System Restore will restore the device to an earlier time removing system changes since the date of the restore point, which may resolve the black screen issue on Windows 10. You won't lose your files, but depending on the current configuration, you may lose some settings, apps, and updates. The computer itself is still running but the monitor is just completely black. How to back up files on windows 10? Sometimes, the laptop temperature is too high; in this case, if you often play games despite the heat dissipation performance bot being good, as a result, the screen goes black randomly due to the graphics card temperature being too high. RunOnce is a feature that allows you to specify commands that Windows 10 can run one time and then deletes, but it can also cause the screen to go black on a computer. Whatever the reason it might be, there are several ways to determine the cause and solve this problem on Windows 10, whether you have access to the desktop or not. If you see a black screen after upgrading to a new version of Windows 10, you may need to download the latest compatible driver from your device or graphics manufacturer's support website to resolve the issue. If the external displayer doesn't show anything, the motherboard or graphics card may be broken. While I'm using my laptop, my screen goes black and comes back like it never happened, which looks like a blink of an eye, then it continues working normally. According to our research, there isn’t any official statement as well from official sources. However, when it does, the laptop screen goes black for a second; then 5 seconds later, it happens again. If you don't see anything on the screen, press and hold the power button for about 10 seconds to shut down the device. Sometimes it'll cut back on after 5 seconds or 5 minutes but other times it stays black and I have to hold down the power button to turn it off and then turn it back on. Just go to buy another to replace it. In this case, maybe it is due to the power setting of your laptop. A black screen could happen for many reasons. 5, make sure to click the Enable all button, and on step No. Upgrade Motherboard and CPU without Reinstalling Windows 10/8/7 Easily. The laptop is sitting on a laptop cooling pad and it is never getting hot. After the device starts in safe mode, you can use several troubleshooting steps to help you fix the black screen problem. Are you using a Windows 10 laptop but the computer screen goes black randomly? So you need to carefully check the cooling fan port to see whether there is wind and check if the hard disk indicator light is on. You can also try to connect the monitor to a different computer or use a different video signal cable (DisplayPort, HDMI, DVI, VGA, or Thunderbolt) to determine if you're dealing with a broken display or video card, or damaged cable. That’s the general idea of the ultra-portable PC Compute Sticks, but it can be hard to know which one you want. When using an external monitor, you can open the onboard monitor settings and increase the brightness as it may be the reason for the black screen. Sometimes a black screen will appear because the fast startup feature is enabled on Windows 10. Step 1: In Safe Mode on Windows 10, type Control Panel in the search box and run this utility. In her spare times, she likes shopping, playing games and reading some articles. You can unsubscribe at any time and we'll never share your details without your permission. Fix 1. It's not a loss of power to either the computers or monitor and it doesn't act as if it's disconnect a display in windows. 4. Question My laptop showes blank screen randomly: Laptop Tech Support: 1: Oct 11, 2019: Question Laptop screen goes blank. I have a Dell N5110 (64 bit OS), running Windows 7. If you want to determine whether your account is causing problems, while in safe mode, you can create a new local account. If your screen goes screen randomly, please try the above solutions to troubleshoot. First, try a simple way. Step 4: To update the graphics driver, you should open the Device Manager via Run window. "Sometimes this doesn't happen but when it does, my screen would go black for a second then 5 seconds go by and it happens again (it would repeat another 10 or more times). A problem with your current account could also be the reason for the black screen on Windows 10. If it works, you should consider transferring to the new account. To uninstall an application, while in safe mode, use these steps: If you no longer see a black screen on Windows 10, you can reinstall it again, but if the problem re-appears, remove it one more time, and check your software vendor's support website for an updated version or additional support. And then there are the black screens that happen out of the blue. One of these problems is probably why you are here but I want to assure you that the methods I am going to show you today will cover all these problems above. If you experience something similar, disconnect all peripherals, including printers, cameras, removable drives, Bluetooth, docking station, and other USB devices from your computer. For example, reinstalling the graphics driver, removing buggy updates, changing system settings, and more (see instructions below). If you want to revert the changes, you can use the same instructions outlined above to perform a clean boot, but on step No. On Windows 10, a clean boot is similar to safe mode, but it allows you to re-enable one service or software at a time to pinpoint the problem more accurately. If the computer is no longer experiencing a black screen, then the problem is something related to your old user account. It might be related to an issue with a recent graphics driver update, or it could occur during the installation of a feature update that includes a compatibility problem. Connect with us for giveaways, exclusive promotions and latest news. Note that Trial Edition only offers you 30-day free trial. going back to the original application where it happened continues to display the black bar. In this case, you can take the graphics card driver into consideration. Fix Black Screen Issue! For more helpful articles, coverage, and answers to common questions about Windows 10, visit the following resources: Microsoft has announced an agreement to acquire online esports tournament platform, Smash.gg, after five years of operations. If you were trying to upgrade to Windows 10, you could try to upgrade one more time, but this time you can try using a bootable USB flash drive to install Windows 10. The HP Spectre x360 13 is our pick for the best overall Windows laptop you can buy, but there are a ton of other great options if you need something different. So it is necessary for you to troubleshoot these one by one. If the black screen appears before you can sign into the account, then it's likely a connection problem between the display and computer. Step 4: Next, set the Turn off the display option to Never and click Save changes. Try These Top 4 Ways, How Do I Solve Windows 10 Booting to a Black Screen with Ease. Alternatively, you can also use the System Restore feature to undo system changes using one of the available restore points, which can potentially fix the black screen problem on Windows 10. Step 1: If your Asus, HP or Lenovo laptop screen goes black randomly in Windows 10, right-click on the Start button and choose Device Manager. Once you know the peripheral causing the issue, disconnect it, restart the computer, search online to find a solution, or contact your device manufacturer for additional assistance. Run SFC Scan. Just use the Windows logo key + Ctrl + Shift + B keyboard shortcut to wake up your display. Quick Fixes for Windows 10 Computer Freezing Randomly. Or it could be a hardware related issue with the display, connection, or video adapter. Then, you can run the anti-malware to scan your laptop. For example, you are listening to music or playing the games, but only the screen becomes black while the voice is still present. See the following solutions to troubleshoot Windows 10 computer freezing randomly. Laptop Screen Randomly Goes Black - posted in Internal Hardware: Hello! If your computer goes to sleep randomly or while it is still being used, you will find below methods to fix Windows 10 goes to sleep randomly problem. A clean boot instructs Windows 10 to start only with a minimal set of services, drivers, and apps, which can help you to figure out if something running in the background is the cause of the screen going completely black. If this is the case, it could take several hours for the installation to complete the process, but it will eventually complete successfully. In Windows 10, you can see a list of options. Were you able to fix the black screen problem on your computer? To reinstall the graphics driver, while in safe mode, use these steps: Right-click the video adapter and select the Uninstall device option. Thanks in advance! Here, it is recommended to select an external hard drive or USB drive. Step 3: Next go to the Destination module where some options are offered for you to choose. Also, you can use a USB bootable media to access the Advanced startup settings using these steps: Once you complete the steps, continue with the instructions to revert to an earlier version of Windows 10. Any ideas what's going on here? Once you're on the Windows 10 desktop, remember to reconnect the remaining peripherals. So, if it’s enabled on your laptop, this could be the reason why your Lenovo laptop black screen issue occurred. Or you can prepare a repair disc and use it to boot your laptop, then click Repair your computer to enter WinRE. Repeat these steps several times until Windows 10 automatic repair is triggering. While in Safe mode, you won't be able to access the "Update & Security" settings to remove a quality update, but you can still use Control Panel. Vera is an editor of the MiniTool Team since 2016 who has more than 5 years’ writing experiences in the field of technical articles. However, if it's causing problems, you may need to disable it. Many users reported that this issue occurred either when intensively using graphics or just randomly. Sometimes, a driver update could include changes, which can send the video signal to the wrong port (DisplayPort, HDMI, DVI, Thunderbolt, VGA). Black Screen After Windows Has Loaded. The most common and critical hardwares that can cause laptop black screen are the power supply, liquid crystal display, memory bank, hard disk, motherboard, etc. Seagate Hard Drive Beeping? The steps below will help you to disable it to avoid such incidents. If there is no problem, restart your laptop and hear if there is a continuous beeping voice. Alternatively, assuming that Windows 10 is responsive, you can use the Windows key + P keyboard shortcut to bring up the "Project" menu. When you perform this action, you'll hear a beep and activity on the screen indicating that Windows 10 can respond to the command, and it's re-establishing a connection with the display. After you complete the steps, you should be able to access the desktop again. This way is an easy solution. Later, restart your laptop to see whether screen goes black randomly or not. If the laptop screen keeps going black, you might be unable to enter the computer desktop. Turn on/off Windows 10 color filters. If the power indicator is on all the time and the external power is plugged in properly, then a random laptop black screen is not caused by the power. Just select one to store the backed up file image. - posted in Windows Crashes and Blue Screen of Death (BSOD) Help and Support: Hello, This issue has been for 1 … Screen randomly freezes then it goes black! Just go to the Backup page where you can view all system related partitions are selected in the Source section. Then, you may ask: how can I back up my files in the event of an unbootable laptop? Click the Repair your computer link in the bottom-left corner. Laptop Screen Goes Black Randomly? Step 2: Expand Diskpay adapter, find your graphics card driver and right-click on it to choose Uninstall device to fix laptop screen goes black … Under the "Apps & features" section, select the security app. The user can turn on/off color filters in Windows 10. Wait at least 60 seconds, reconnect the battery and power cable, but do not reconnect any peripherals and power on the device. 2. The reason I want to cover every black screen issue is that Laptop black screen problem is a similar problem everyone has which might not entirely be the same problem. If an update was recently installed and you're experiencing a black screen, removing it may resolve it. 5. Sign up now to get the latest news, deals & more from Windows Central! But firstly, you should use MiniTool ShadowMaker to back up your important files since the random black screen may lead to data loss due to all possible causes of the laptop turning black. Prior to that issue; the display would randomly disappear then throw up the screen in thin film strips [four or five across the screen - on black background] - then would come right after a … ; Type msc and click on the OK button. To resolve Windows Explorer process issues, use these steps: Use the Ctrl + Shift + Esc keyboard shortcut to open Task Manager. Select a reason to enable the option to rollback (select any option). Continue with the on-screen directions (if applicable). In the following instructions, you'll find troubleshooting steps to resolve this issue on Windows 10. If fast startup was the problem, after restarting the device, you should no longer see a black screen. Sometimes, this is recommended, but if Windows 10 can't find the driver online, you'll need to manually download it from your manufacturer support website. Its just over a year old but has already been sent back to dell for the screen randomly going black but the computer is still working in the background. Restart the device one more time, and if everything works normally, then the problem is one of the peripherals. According to users' feedback, computer getting a black screen is a common issue. Also, many times, after a system or BIOS (basic input/output system) update, the discrete video card might get disabled, and you'll need to re-enable in the motherboard settings. Other times, the video driver update may not be the problem, but the one already installed on the device may be corrupted, and as a result, you could end up with a black screen. We have multiple computers that will get a sudden black screen and then come back on again. (You may need to check your manufacturer support website for more specific details.). After powering off the computer, disconnect non-essential peripherals, including removable storage, printer, game controller, network cable, docking station, and secondary displays. In this situation, re-check the physical connection and make sure both ends of the video signal cable are connected correctly, and it's using the correct output port. Although security programs are designed to keep your computer and files safe, they can also cause problems like a black screen. Clear the Turn on fast startup (recommended) option. 1. Actually, it is easy as long as you use a professional Windows backup software for Windows 10/8/7. Some users have reported that the black screen doesn’t always occur. While in the settings menu, it's also a good idea to check if the monitor uses the correct input. Occasionally, my laptop screen will turn off while I'm in the middle of using my laptop. Here is the problem I am having. If it was a non-critical error, the installation should resume and complete successfully. Her articles mainly focus on disk & partition management, PC data recovery, video conversion, as well as PC backup & restore, helping users to solve some errors and issues when using their computers. In the case that you're using a laptop, it's also a good idea to remove the battery (if possible). When you stumble upon a black screen, many things could be the reason, including problems with hardware, software, or a combination of both. Step 2: Expand Diskpay adapter, find your graphics card driver and right-click on it to choose Uninstall device to fix laptop screen goes black but still on issue. Only leave connected the essentials, such as a mouse, keyboard, and primary monitor. If yes, perhaps the memory stick is loose. You can use the Windows key + Ctrl + Shift + B keyboard shortcut to restart the video driver and refresh the link to the monitor. After the bootable disc or drive is created, go to BIOS to change it as the first boot order to run your PC from it and then start a backup. Fast startup is a feature available in some installations with specific hardware configuration, and it allows a device to boot faster. If you're now working from home and need a quality device, you'll find it here. Yesterday I switched from Windows 7 to Windows 10 and this started happening. Click the Change settings that are currently unavailable option. Relax, we’ve got you covered. Recently, lots of computer users complain that their PC or laptop screen goes black every few seconds: case 1. To uninstall updates in Safe mode, use these steps: Click the View installed updates option from the left pane. When you have a black screen in front of you, it won't be possible to use the recovery options using the Settings app, nor you'll be able to use safe mode from within Windows 10. It could also happen as a result of a buggy system update. Here are some things that you should do in case of hard drive beeping/clicking. Moving, minimizing or switching application makes the bar go away. Time for more discounts! To create a new account in safe mode, use the steps: Type the following command to create a new account and press Enter: In the command, make sure to change "ACCOUNT-NAME" for the name of the account you want to create. Click the Restart button from the bottom-right corner. Windows 10 Goes to Sleep Randomly. Device drivers have been updated and windows 10 is up to date. FL Inverter If the screen dims out gradually, or just goes out altogether, there could be a problem with the FL inverter of the laptop. Alternatively, you can use a USB bootable media to access the Advanced startup settings using these steps: Start computer using a USB bootable media. To scan and remove viruses, you also need to boot in Safe Mode with Networking, then run the installed antivirus program or download one online, and next perform a full scan of your Windows system. Also, you need to ask an after-sales service for help. Shop all the best Cyber Monday deals NOW. You can determine which device is causing the problem by reconnecting one at a time until you stumble upon the one causing the conflict. How to Fix the Problem. Step 2: Then, this backup software for Windows 10/8/7 will run. How to keep data safe? Windows 10 Fall Creators Update has a color filters feature. Re: Lenovo Edge 2 Screen goes black randomly 2018-01-30, 21:02 PM I had the same issue on Lenovo Yoga 500-14ISK and the solution was to update Intel Management Engine Interface Driver to the latest version available on the Lenovo support page. If, after restarting your computer, you no longer see a black screen, you will know that there's a problem with one of the background processes. If not, please clear the dust thoroughly, reclean the exhaust system, apply silicone, and replace the fan. If the system has a discrete and integrated graphics card, you can switch the connection to the embedded video processor to confirm whether the problem is with the discrete card. Once you complete the steps, the update will uninstall, and Windows 10 won't try to install it again until the next update releases. Thankfully, MiniTool ShadowMaker helps me to back up files. Usually, you'll need to click the Function (Fn) key and one of the Functions keys (such as F8 or F10). If the Roll Back Driver button isn't available, Windows 10 doesn't have a previous driver. Hold the Win plus R keys to open the Run window. Peripherals connected to the computer may be the reason for the black screen or black screen with the spinning dots during startup for a long time. Doesn't matter what I'm doing the screen randomly goes black and returns to normal in a second. ; Step 5: After double clicking the Display adapters option in the Device Manager window, right click on the graphics driver and choose Update driver from the pop-up menu. Windows 10 Monitor Keeps Going Black Then Comes Back. Quick tip: Alternatively, you can also select the Delete the driver software for this device option to remove the driver from the computer. At times you users need to carry out a thorough investigation to find out the culprit, but sometimes the issue turns out to be nothing and is fixed in a jiffy. Just go to the Source module to enter the following interface, click Folders and Files and choose the significant files you want to back up in the pop-up window. If the previous steps didn't work, you can terminate and start the process again using these steps: Type the following command and click the OK button. Once you complete the steps, continue with the System Restore instructions. If, after around six hours, the installation continues to be stuck with a black screen, you should try to power off the computer. To turn off Screen Saver, go to Personalize by right-clicking on the desktop And click on Screen Saver.Now the screensaver settings window will open, click on none.. You can also make this setting by going to the Control Panel. Step 1: If you are unable to see anything on the screen due to a black screen, restart your PC, when the blue Windows logo appears, press the power button and reboot. Once you complete the steps, continue with the instructions to access safe mode on Windows 10. RunOnce is a feature that allows you to specify commands that Windows 10 can run one time and then deletes, but it can also cause the screen to go black on a computer… "My Asus laptop screen goes black randomly in Windows 10 and I fear of data loss. And then you need an after-sales service to fix the displayer. Usually, when the device starts normally, Windows 10 loads a bunch of services, drivers, and applications, which will remain running in the background, if one of them isn't working correctly, it's possible that it will produce a black screen. Just plug it back in. Is your hard drive making a noise like beeping or clicking? When the black screen appears during the installation of Windows 10, it's likely that the setup is still working in the background. Although this process won't fix the issue, it'll give you an idea of where to start looking to resolve the black screen. If you're using a third-party antivirus or another security software type, you can temporarily remove it to determine whether the app is causing the problem. Let's see details from the following paragraphs. It took me a while to figure out that the computer was still running, the screen just shut off. Despite the hardware issue, software issues like viruses or software corruption can cause the HP laptop screen goes black randomly issue. 10, click the Enable button for each application that was previously enabled. I would like to receive news and offers from other Future brands. No spam, we promise. In this Windows 10 guide, we'll walk you through the instructions to troubleshoot and fix black screen problems. A reboot fixes the issue until it happens again. This little device controls the backlight of the laptop screen. In this case, you can choose to remove the power from your laptop and plug in an external power supply. (If you don't know how to access your monitor settings, check your manufacturer support website for specific details.). If this is the case of a software-related issue, and you don't have access to the desktop, you will need to use "Advanced startup" to boot Windows 10 in safe mode to troubleshoot and fix the black screen problem. Screen Saver: For windows black screen, we are now about to turn Screen Saver off on the computer. Also in some cases identifying the exact cause for the problem is not identified, so to deal with it connect an external monitor to the HP laptop properly.